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Frequently Asked Questions

 

What does Ambassador Uniform offer online?

Ambassador Uniform offers all items from our General Line catalog and Housekeeping catalog online.  Our wide range of sizes, colors and fabrics includes products from the following categories:
  • Formal and Caterer Apparel
  • Custom Embroidery available on most garments
  • Casual Attire
  • Aprons
  • Polo Shirts
  • Chef Apparel
  • Housekeeping Apparel
  • Work Uniforms
  • Specialty Items
What about unavailable or our out of stock products?

If any of the items you ordered are unavailable or temporarily out of stock and you do not request a SHIP COMPLETE on your order, Ambassador Uniform will send a partial shipment.

Is there a minimum order?

Due to our extremely low very competitive prices there is a minimum order of $100.00. Orders under $100.00 are subject to a $7.00 handling charge.

Are there volume discounts?

Please call 1-800-711-5885 and ask to speak with a Representative from our Contract Sales Division about quantities that exceed those listed on our website.

Can individuals order from Ambassador Uniform?

Ambassador Uniform sells direct to companies where management purchases apparel for their employees.

Will I automatically receive a catalog?

After you place your first order or, register as a customer, and become part of the Ambassador Uniform family database, you will automatically receive any new catalogs Ambassador Uniform releases. If you never placed an order with us and would like to receive our catalog we will send it free of charge at your request, click here to request your free color catalog.

Why do we need your E-mail address?

We need your E-mail address so that we may efficiently send you order confirmation as well as updates about our sales and exclusive offers. Please note that Ambassador Uniform values and respects our customer's privacy. WE DO NOT SELL OR GIVE OUR CUSTOMERS INFORMATION OUT TO ANY PARTY.

What are my shipping charges?

Shipping charges will be automatically added to your order. Shipping charges are based on ground shipping including packaging and labeling.

What is your return policy?

All returns of stocked items must be within 15 days from receipt of goods. Please refer to our "Company Policy" page for details and procedures on returns. Custom embroidered, washed garments, altered or hemmed garments are not returnable. Returns will not be credited without an authorized RA# issued by a Customer Service Representative.

Are there minimums for embroidery?

We offer a very low quantity minimum of 12 pieces for embroidery orders. The same applies for reorders.

Can you ship internationally?

Ambassador Uniform will ship anywhere in the US. Due to extended fees, documentation, insurance and packaging that is required by the government we do not ship internationally.

 
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